Resolving Conflict in Family Business
When seeking to deal with conflict in family business, it is essential to understand the impact of the family dynamic on a business. Conflict in family business happens differently, therefore must be resolved differently.
Disputes within a family don’t escalate suddenly. They are often built on years of relationship sentiment that is latent or suppressed. The triggers for those conflicts can be the smallest thing, because they are just the straw that breaks the camel’s back. The worst thing to do with family conflict is to suppress it, because it will only get worse with the passage of time.
These conflicts have a factual or financial component, as well as an emotional component, so both those aspects must be considered when seeking to resolve. Often, the emotional component is what is at the heart of the conflict.
A family is not a meritocracy. Family decisions have a very different basis than business decisions. When those two decision processes lead to different outcomes, conflict is inevitable.
Having independent voices – around the board table, or generally advising the family – can be very helpful to unpack complex, multi-layered issues. They can also assist with the establishment of more formal (but not necessarily too formal) governance and dispute resolution processes.
Consider This:
Can you see latent conflict in your family that is a ticking time bomb?
How does your family usually deal with such things?
Original articles:
https://www.homecaremag.com/july-2019/conflict-family-owned-business, https://smallbiztrends.com/2019/08/firing-a-family-member.html, https://business.inquirer.net/277074/fixing-problematic-family-businesses, http://www.sbnonline.com/article/resolve-conflict-among-business-owners/, https://www.hindustantimes.com/columns/the-art-of-dealing-with-conflict-in-family-businesses/story-Kcte71AupdLgBIOMZiHtCO.html
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Today Werdiger works from the #nextgeneration of EY Family Office Guide 2019 as the bridge between generations through The Nathanson Pearson Family Office Advisory. Utilizing technology tools like his exclusive Business Succession Risk Assessment (BSRA) programs and his Bridge Between Advisory Services (BBAS). Learn more about David Werdiger and his Programs of excellence at https://davidwerdiger.com and on social networks @dwerdiger and @davidwerdiger.For more in-depth, thought-provoking discussion points and commentary on family and business, sign-up to gain access to the archives of Family Matters: https://www.transitionbook.co/family-matters influenced and partly based on the Book E-Myth Revisited case study.
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