Own Lease Rent Subscribe
David Werdiger looks back at the long-term trend that has resulted in the booming cloud and subscription economy, and how our values have evolved. In the past, ownership was valued,…
Subscription Economy Pricing
David Werdiger provides three important ways to be more effective in pricing subscription services to the market: comparing to alternatives, ensuring you have permission to change, and understanding your cost structure [Billing Bureau and…
Why is it priced this way?
This analysis discusses how and why pricing structure often flows through the supply chain. The way pay TV companies charge doesn’t suit what customers may need; rather it’s because no-one…
Shavers by the month
The subscription economy is changing the way we buy things. This article on a subscription service for disposable razors talks about what’s really going on and how disruptive services like…
What is Bill Shock?
Discusses the problem of bill shock in the telecommunications industry, how it can hurt service providers, and what they can do to prevent it or at least reduce it. [Billing…
Challenging Trends in call rates
David Werdiger likes challenging trends when it comes to call rates, observing simple trends in the number of calls people make, and reflects on why people do not think as…
Big Fish, Little Fish
David Werdiger predicts there is not going to be major changes when it comes to mid-sized service providers in telco market, not because there is no interest in buying smaller…
Commission for mobile phone sales
David Werdiger talks about commission for mobile phone sales, how it is justified and how it is unfair that mobile phone dealers who gain recurring commissions on bills going to…
Telco billing systems
David Werdiger discusses telco billing systems, and how difficult they are to get right. “Yes, telco billing systems are one of those things that you don’t notice … until something goes wrong!…
Why don’t PSTN providers also offer mobiles?
David Werdiger wonders why fixed-wire service providers don’t also offer mobiles. “Firstly, the provisioning systems needed to be real-time rather than batch. You couldn’t just send over a file of phone…
The 5 Minute fix
Customer problems often cannot be solved in 5 minutes, says David Werdiger from his personal experience. The short cut often ends up with collateral damage that takes much longer to…
All Credit to Me
Customers receiving statements for accounts in credit by a TV bill is a topic tackled by David Werdiger in this article, where he talks about his monthly Foxtel bill and…
Falling from Grace: How Scandals Affect Family Businesses
https://familybusiness.org/content/falling-from-grace-how-scandals-affect-family-businesses
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#familyoffice #wealthmanagement #conflictresolution #strategicmanagement
#nextgensuccession #intergenerationalwealth #governance #leadershipdevelopment
#entrepreneurship
Raising Responsible Heirs
https://davidwerdiger.com/2023/09/raising-responsible-heirs/ A conundrum of wealth creator parents
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#familyoffice #wealthmanagement #conflictresolution #strategicmanagement
#nextgensuccession #intergenerationalwealth #governance #leadershipdevelopment
#entrepreneurship
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