Billing Bureau Archives - David Werdiger
Category

Billing Bureau

Challenging Trends in call rates

By | Articles, Billing Bureau | No Comments

David Werdiger likes challenging trends when it comes to call rates, observing simple trends in the number of calls people make, and reflects on why people do not think as much about the cost of the calls, so they make more of them. “I like nothing more than mining through the millions of CDRs that we collect and process on behalf of our Partners (actually, I do like more than that, but some things are…

Read More

Big Fish, Little Fish

By | Articles, Billing Bureau | No Comments

David Werdiger predicts there is not going to be major changes when it comes to mid-sized service providers in telco market, not because there is no interest in buying smaller companies, but because there are no sellers. This is because typical little fish turns over anything from a few thousand to a few million per month, and they have established niche or vertical markets using a variety of methods. “Not a month goes by without…

Read More

Commission for mobile phone sales

By | Articles, Billing Bureau | No Comments

David Werdiger talks about commission for mobile phone sales, how it is justified and how it is unfair that mobile phone dealers who gain recurring commissions on bills going to their customers are now in the spotlight of shame. Why do people not accept that an agent who sold you something cannot get an income stream as compensation? “Lately the finger has been pointed at the mobile phone dealers who gain recurring commissions on bills going…

Read More

Telco billing systems

By | Articles, Billing Bureau | No Comments

David Werdiger discusses telco billing systems, and how difficult they are to get right. “Yes, telco billing systems are one of those things that you don’t notice … until something goes wrong! Telco billing is hard. Damn hard. All those CDRs, all those rate plans, all that processing. On the billing scale of complexity, telco is right up the top. We run billing environments with some of the wildest schemes anyone could think of, all in the…

Read More

Why don’t PSTN providers also offer mobiles?

By | Articles, Billing Bureau | No Comments

David Werdiger wonders why fixed-wire service providers don’t also offer mobiles. “Firstly, the provisioning systems needed to be real-time rather than batch. You couldn’t just send over a file of phone numbers to a wholesale carrier to get them churned and placed on the white list. You had to have a system that connected (via a secure VPN) to a carrier system (which may or may not have existed). These things take many months to implement, from…

Read More