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conflict resolution Archives - David Werdiger

Case Study: Oligarch Enterprises

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This is written in the style of a Harvard case study. It is an allegory; imagine a real company in this situation and facing similar challenges. The questions at the end are a guide to what the issues are and the process to deal with them. Suggested answers are most welcome. “They did what?!” exclaimed William, Chairman of Oligarch Enterprises, at one of the regular informal gatherings of the “mini-board”. The recovery of the supermarket division was progressing…

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How to win a PR war

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Here is a simple, step-by-step, guide to winning a public relations war. 1. Be a victim. The world loves a victim. Victims are by definition helpless, so they need someone to help them (see 2a), and there are no shortage of do-gooders out there looking for victims to help (whether or not they can actually help them). It doesn’t matter if you actually were a victim, if you were a victim yesterday, 20 years ago, 200…

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